LIC CARDS SERVICES LIMITED

AXIS Bank Gift Card

A Cobranded Card of Axis Bank Ltd and LIC Cards Services Ltd

The Axis Bank Gift Card is a prepaid, non-reloadable card issued on the RuPay platform, designed to offer a secure, convenient, and versatile gifting solution. This card functions on the NFS network and can be used at a wide range of RuPay-enabled merchant outlets across India.

  • Tap and Pay features

     - Contactless card, Simply Tap and pay easy go feature available.

  • Reliable Emergency Support

    - 24-Emergency Helpline: Incase the card is lost; you may call our 24-hours emergency helpline 022-67987700 for card blocking.

  • Card Balance Enquiry

    - Check your card balance anytime, hassle-free through ATM, Customer Portal, or Telebanking. Ensuring convenience access to real-time balance information.

  • Flexible Denomination

    - Load any amount minimum Rs 500 up to Rs 10,000

What is the process of card activation?

To activate the card, the cardholder needs to set a 4-digit Green PIN either via the Customer Portal or Axis Bank ATM.

  1. Axis Bank ATM

Insert Axis Bank Min-KYC card in Axis Bank ATM → Other Transactions → Set PIN → Generate OTP → Enter DOB in YYYYMMDD format and card expiry date → Enter registered mobile number → 4-digit OTP will be printed on the receipt.

  1. Customer Portal

Visit https://prepaid-customer.axisbank.com/customerportal or https://www.axisbank.com › Login › Cards › Prepaid
Go to Cards → Registration → Enter card number/Packref, expiry details, and mobile number → Set Username and Password → Login → Green PIN → Enter new 4-digit PIN → Enter OTP.


How do I check card balance on my Axis Bank Gift card?

Axis Bank provides balance enquiry for Min-KYC cards via ATM and Customer Portal.

  1. Axis Bank ATM

Insert card → Enter PIN → Select Balance Inquiry → View the balance.

  1. Customer Portal

Visit https://prepaid-customer.axisbank.com/customerportal or https://www.axisbank.com › Login › Cards › Prepaid
Login → View Total Balance.


How to manage card limit for Axis Bank Gift card?

As per RBI mandate, only POS limits are enabled. To enable or disable limits, login to the Customer Portal:
https://prepaid-customer.axisbank.com/customerportal or https://www.axisbank.com › Login › Cards › Prepaid
Login → Manage Card Usage.


What do I do if my Axis Bank Gift card is lost or stolen?

Call Phone Banking at 022-67987700 to block your card, or login to the Customer Portal:
https://prepaid-customer.axisbank.com/customerportal or https://www.axisbank.com › Login › Cards › Prepaid
Cards → Login → Card Block/Unblock → Change Status → Enter Reason → Enter OTP.

The lost card will be hot-listed and replaced with a new card after deducting applicable charges.


Axis Bank Gift Card Expired

On expiry, the card purchaser should contact prepaidcard.support@axisbank.com for a replacement card.
Any available balance (minimum ₹100) will be credited to the replacement card.

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